Order Confirmation & Processing
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system. Your order will ship within 3 business days from the purchase date. In most circumstances, your order will ship sooner than that (we strive for 1 business day), however, due to varying order volumes at different times of the year, it may take a longer or shorter amount of time.
U.S. Shipping Times
U.S. orders are shipped via DHL and typically take between 1-5 business days to arrive depending on your location.
International Shipping Times
International orders are shipped via DHL and typically take between 5-20 business days or more to arrive depending on your location.
As soon as your order ships, tracking information will be emailed to you. If you did not receive your tracking or have questions about your order please contact us.
Free Shipping Details
If you live at a continential U.S. address in the lower 48 states, you are eligible for free ground shipping on orders of $99 or more. If you qualify, select the ‘Free Shipping’ option during checkout. The free shipping option is not valid for international orders at this time.
We stand by our products. To read more about our return policy, please visit our return policy page here.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it and contact us immediately.